Refund & Return Policy

Last updated: January 11, 2026

Important Notice

BlinkAI is a free recommendation service. We do not sell products directly or process payments. All purchases are made through third-party retailers (Amazon, etc.), and their refund/return policies apply.

1. BlinkAI Service Guarantee

Since BlinkAI is 100% free, there are no service fees to refund. However, we stand behind our recommendations:

Accuracy Commitment

Our AI continuously improves recommendations based on user feedback and purchase patterns.

No Hidden Costs

Using BlinkAI will always be free. We earn small affiliate commissions from retailers, but this never affects your purchase price.

Support Guarantee

If our recommendations consistently miss the mark, contact us at happyk8651@gmail.com. We'll investigate and improve our algorithms.

2. Product Returns & Refunds

For products purchased through our links, returns and refunds are handled entirely by the retailer:

Amazon Purchases

  • Return Window: Most items can be returned within 30 days of delivery.
  • Process: Visit your Amazon Orders page to initiate a return.
  • Refund Time: Refunds typically processed within 2-3 weeks after return received.

Other Retailers

Each retailer has their own policy. Common terms:

  • 14-90 day return windows
  • Original packaging required
  • Some items non-returnable (personal care, software, etc.)
  • Check the specific retailer's return policy before purchasing

3. What BlinkAI Cannot Do

Process Refunds

We are not a merchant and cannot issue refunds for products.

Handle Returns

All returns must be processed directly with the retailer.

Guarantee Product Quality

Product quality, authenticity, and condition are the retailer's responsibility.

4. How We Can Help

While we can't process refunds, we can assist with:

  • Guidance: Direct you to the correct retailer support channels.
  • Alternative Recommendations: If a product didn't meet expectations, we can suggest better alternatives.
  • Feedback: Share your experience to improve our AI recommendations for future users.
  • Documentation: Help clarify order details if there's confusion about a purchase made via our links.

5. Tips for Successful Returns

  • 1.Read the retailer's return policy before purchasing.
  • 2.Keep original packaging and documentation until you're satisfied.
  • 3.Initiate returns promptly within the return window.
  • 4.Document everything (photos, tracking numbers, emails).
  • 5.Contact retailer customer service for issues.

6. Reporting Issues

If you experience issues with a recommended product:

  1. Contact the retailer first to resolve purchase/return issues.
  2. Report to BlinkAI if the issue stems from inaccurate product information in our recommendations.
  3. Provide feedback to help us improve (email: happyk8651@gmail.com).

7. Contact Us

Need assistance or have questions?

Support Email: happyk8651@gmail.com

Contact Page: blinkai.shop/contact

Response time: Within 24 hours (Monday-Friday)